We've made a number of changes to the way we operate to ensure that we are able maintain social distancing and allow sufficient time between guests for enhanced cleaning procedures. Please read the following carefully so that you can help us to meet these standards. During the pandemic keeping you and our staff safe is our main priority.
Your accommodation and any additional charges during your stay can be made via bank transfer. We are also on booking.com which accepts online payments with no credit card or booking fees. No cash or credit card facilities available.
As you have your own entrance to your room/s you will not be in contact with staff except on arrival and during your stay we'd ask that you maintain 2 metre social distancing. All of our staff have been briefed on these guidelines.
Please wait outside by your car and a member of staff will greet you and show you to your room/s.
Hand sanitiser will be available for your use in the B&B hallway and in the main cottage where you have breakfast.
We will not enter your rooms during your stay this includes access for cleaning. Should you wish to clean your room, cleaning products and a cordless vacuum cleaner will be left for your own use in the B&B hallway.
For stays longer than 3 nights we will provide fresh towels.
We used to serve snacks in the lounge but due to Covid we will be only serving breakfast for the foreseeable and not doing any extra food service.
Return home as soon as possible.
If you have acute symptoms, or breathing difficulties or your life is at potential risk, seek medical help immediately.
Please inform me, as your host, of any decisions you make. We are unable to offer a refund should you need to curtail your stay with us.
CANCELLATIONS :- No refunds will be given for disinclination to travel, we will need proof of self-isolation due to symptoms or track and trace reasons and borough lockdowns, then a full refund will be given, just let us know your situation.